Subscription & Refund Policy
1. Price
The subscription is UGX 4,000 per branch per month.
2. Free trial
New businesses receive a 30-day free trial, subject to the registration and trial conditions that apply at sign-up.
3. Renewals
You may renew manually each month or authorise automatic monthly renewal. Automatic renewal only happens if you authorise it.
4. Payments
To begin with we accept MTN Mobile Money and Airtel Money. Other methods may be added later. You will receive a receipt for each subscription payment.
5. Branches
An owner may pay for several branches together or for each branch separately. Subscriptions are tracked for each branch.
6. When a subscription ends
A 3-day grace period applies after a subscription expires. After the grace period, access to some paid operations may be limited. Your business data is kept safe, and full access returns when you renew.
7. Refunds
Refund requests are reviewed case by case. Reasons we consider include duplicate payments, incorrect charges and service problems. Nothing in this policy removes rights you have under applicable law.
8. Price changes
If we change the price, we will tell you before the change reaches your next payment.
9. Support
Contact us at support@bmstechug.com or on WhatsApp/phone +256773256902.